Shipping in the UK & US is FREE and £20.00 for International orders. We aim to deliver orders placed in the UK within 2-3 weeks of purchase and outside of the UK within 4-5 weeks of purchase. US orders are typically delivered within 1 week, unless the item is from the UME Mix and Match collection.

Due to our made to order process, we are currently unable to offer refunds or exchanges. Please therefore refer to the size guide before placing an order.

We completely understand that it's difficult to order a dress without trying it on, or without a refund or exchange option. However, please be assured that all garments are made with quality, fit and comfort at the forefront of the process and are individually checked before being dispatched.

In the unlikely event that an item arrives damaged or faulty, please notify us with proof within 3 days of delivery and we'll be happy to work with you to resolve the issue.

For complete peace of mind and as some items are sourced globally, we strongly advise to check your bust, hip and waist measurements against the size chart before placing an order. The measurements are accurate according to the individual items and we are confident that this will ease any concerns around ensuring the perfect fit.

This is important as due to our made to order process all sales are final and we cannot offer refunds or exchanges.