We offer free shipping in the UK and internationally and aim to deliver orders placed in the UK within 3 weeks of purchase and outside of the UK within 5 weeks of purchase.

If you require an order within a specific timeframe, get in touch and we'll do our best to accommodate.

Please note, due to our made to order process all sales are final and we cannot offer refunds. Please refer to our size guide before placing an order or contact us for further guidance or bespoke sizing requests.

Size exchanges and minor alterations may be available on request within 14 days of delivery, depending on stock availability. You can refer to our FAQs for more information.

In addition to UK sizes, we also offer bespoke sizing. This can include making blouses and bottoms longer or shorter. Please contact us at info@umelondon.com and we'll be happy to provide more information and assistance.